May 11, 2023 | Customer Experience, AI & Transf Digital - Strategy
Artificial intelligence (AI) is a technology that has burst into business in an unstoppable way; it allows machines to think "almost" like humans and perform tasks autonomously, such as answering questions, processing natural language or...
May 5, 2023 | AI & Transf Digital - Strategy
In the business world, effective collection management is essential to ensure that customers pay their debts in a timely manner and avoid service blockages or legal proceedings. However, there are many companies that face difficulties when it comes to debt collection....
May 5, 2023 | AI & Transf Digital - Strategy
To a large extent, a company's success depends on its ability to generate and maintain loyal and profitable customers. To this end, it is crucial to identify the potential customers who are most likely to become "good customers" and focus efforts...
May 5, 2023 | AI & Transf Digital - Strategy
Have you ever tried to cross-sell internally but haven't had the success you expected? Have you ever wanted to know in advance how likely your customers are to accept a proposal for another product or service in addition to the one they already have with you? In...
Apr 26, 2023 | AI & Transf Digital - Strategy
Nowadays, with increasing competition and constantly changing consumer needs, companies must ensure that their customers remain loyal and do not abandon their services, products, apps, stores, etc. Retaining customers...
