Building the values of the new CX

Building the values of the new CX

"To live, man must act; to act, he must make decisions; to make decisions, he must define a code of values; to define a code of values, he must know what it is and where it is". The quote that accompanies us on this occasion is from the writer and philosopher...
Guidelines to guide the feeling of loyalty

Guidelines to guide the feeling of loyalty

Para el escritor británico Galbraith Kaith Chesterton la lealtad era algo «difícil» de definir, pero «quizás», advertía, nos acercaremos a ella si consideramos que es «el sentimiento que nos guía en presencia de una obligación no definida». En el mundo de la empresa y...