OUR TARGET
HOW
WE DO IT
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MASTER PLAN FOR LEAKAGE REDUCTION - CHURN.
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MARKET AND PORTFOLIO SEGMENTATION.
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SEGMENTATION OF VALUE PROPOSITIONS.
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MODELS FOR OPTIMISING COMMERCIAL ACTIONS.
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PREDICTIVE MODELS OF MARKET DEVELOPMENTS.
BENEFITS FOR OUR CUSTOMERS
ASSOCIATED METHODOLOGIES
KANO MODELS
Tool that helps to identify the drivers that are "Value Creators", as well as the "Pain Points". It classifies the attributes of an experience according to how they are perceived by the customer and the effect they have on them.
DESIGN CUSTOMER ARCHETYPES
Not all customers are the same and therefore cannot be linked using the same experiences. The analysis of the customer portfolio based on behavioral segmentation with statistical tools allows us to create "robot portraits" of the different typologies of "buyer-persona" with numerical support and dimensioning of each of the identified "clusters".
CUSTOMER LEAKAGE ANALYSIS
Churn analysis or number of customers and subscribers who have unsubscribed or stopped belonging or following a company.
MARKET MODELLING
Growth, quotas, ...
SEGMENTATION AND ARCHETYPING MODELS
It facilitates continuous monitoring with a 360º vision of a company's competitive environment.
SCORING MODELS
Facilitates continuous monitoring with a 360º vision of a company's competitive environment.