Six classic laws of Customer Experience revisited

Six classic laws of Customer Experience revisited

September has the virtue of taking us back to childhood times, and adopting a certain "start-up" pose even though in the business world fiscal years open in January and close in December. But for some psychological connection, and also because of the...
Pervasive AI, biohacking and immersive experiences.

Pervasive AI, biohacking and immersive experiences.

We know that in Digital Transformation there are many more factors before technology. In fact, technology may not be the main vector of transformation, but we also know that without technology this transformation cannot properly take place. For this reason,...
Spain loses positions in competitiveness

Spain loses positions in competitiveness

Institutions, the macroeconomic environment, labor market efficiency, financial market development and innovation are the five components that most hinder competitiveness in Spain, according to the information contained in the report "The Competitiveness...
Making muscle in digital disruption

Making muscle in digital disruption

It may sound premonitory to say that Digital Transformation is nowadays a business commodity. That everyone has already gained muscle or is working on it, that there is no need to exercise any more. The truth is that, according to the expectations that this binomial has...
If you want to compete, prepare the questionnaire

If you want to compete, prepare the questionnaire

When we add in the same action terms such as Internet, competitiveness and marketing, it is common to hear "siren songs" offering us a benchmark of the competition: so much ranking of its website, so much impact on social networks, so much support from its users,...
It's not your competition: it's your customer

It's not your competition: it's your customer

Back to basics. It doesn't seem too difficult, does it? However, there are countless companies, entrepreneurs and projects that continue to be born on the wrong side: "I have the best product, this is sure to sell itself". Or that insist on maintaining a crooked course: "I have the best product, this will sell itself for sure....