Nov 20, 2020 | Customer Experience
To say that the COVID-19 pandemic has turned everything upside down is almost a truism. What is not so obvious is that, alongside the health crisis and the economic meltdown we will be dealing with for years (if not decades) to come, there has also been a...
Jun 7, 2019 | Customer Experience
In today's language, the word "mediocrity" has become a concept with a strong negative meaning. However, in its origins in Greek thought, the idea of "mediocrity" was an attribute of beauty, which was determined by symmetry,...
