Nov 20, 2020 | Customer Experience
To say that the COVID-19 pandemic has turned everything upside down is almost a truism. What is less obvious is that, along with the health crisis and the economic meltdown we will be dealing with for years (if not decades) to come, there has also been a...
Jun 7, 2019 | Customer Experience
In today's language the word "mediocrity" has become a concept with a strong negative meaning. However, in its origin in Greek thought, the idea of "mediocrity" was an attribute of beauty, which was determined by symmetry,...
