Nov 26, 2019 | Braintrust News, Customer Experience
Premium vehicle brands are the most highly valued among consumers, but beware: their official service is the least likely to meet customer expectations. And at a time of transformation for the entire sector due to the impact of the digital society, change...
Jul 5, 2019 | Braintrust News
Every day, companies in many sectors are striving harder to tailor the experience they offer their customers to their tastes and preferences. For example, in just a few years, we have seen how users can go to... to use any banking service.
Apr 17, 2019 | Braintrust News
The automotive sector is at a difficult crossroads and must face multiple drastic changes as a result of new trends and consumption habits in society and the market. Such is the change in the automotive sector that customers no longer...
Feb 22, 2019 | Customer Experience
Muchas son las incógnitas y dudas que surgen a la hora de adquirir un coche. ¿Diésel o gasolina?, ¿realmente un eléctrico o un híbrido merecen la pena?, ¿podré ir al centro con este coche dentro de dos años?, ¿tiene sentido tener un coche en propiedad con las opciones...