Jan 10, 2020 | Customer Experience
As we did a week ago, we propose to the readers of the BRAINTRUST blog an infographic to visualize the most relevant things that await us in this new year in terms of disciplines and subjects of major importance in our services. On this occasion, we...
Jan 3, 2020 | Braintrust News
We start the new year with an infographic, and we do it with some of the most relevant data about the growth of Digital Transformation, a trend that we have addressed assiduously throughout 2020. The DTx, as it is often used in IT environments, is...
Dec 27, 2019 | Customer Experience
Antonio Machado said that "every fool confuses value and price", and we can resort to a more international reference, that of Oscar Wilde, when he stated that "a cynic is he who knows the price of everything and the value of nothing". A recent study by the firm...
Dec 18, 2019 | Braintrust News
Health insurance policyholders who pay out-of-pocket health expenses account for 40%. Their main expenses are: dentist, prostheses and implants in general, physiotherapy and osteopathy Among the specialties covered by the insurance, the 5 most demanded are:...
Dec 16, 2019 | Tourism & Leisure
Guest satisfaction should be a priority for any hotel, large or small, regardless of where it operates and the degree of luxury it offers. Providing good experiences is fundamental to achieve positive ratings, a reference...