Jan 11, 2019 | Customer Experience
A good Customer Experience is inseparable from a commensurate employee experience. Every company's employees are part of its first line of recommendation for its own products and services, and the first question any employee should ask themselves is: "What is the customer experience?
Jan 4, 2019 | Braintrust News
On the occasion of the XV anniversary BRAINTRUST has held a special and different event at CaixaForum Madrid, which was attended by the staff of its headquarters in Spain along with some other people who have been part of a special way in these three decades of the project. The...
Dec 28, 2018 | Braintrust News
"The seas generated by a 40-knot wind are not twice as violent as those of a 20-knot wind, they are seventeen times more violent." The quote comes from the non-fiction novel The Perfect Storm, by Sebastian Junger, and popularized by...
Dec 21, 2018 | Braintrust News
Living within the maelstrom of digital transformation, and living the phenomenon day by day, can be an impediment when it comes to detecting the real trends that shape the development of this constant evolution. However, it is necessary to point to those...
Dec 17, 2018 | Braintrust News
BRAINTRUST has completed 15 years in this 2018, and for this reason we have made a video where we thank all those who have trusted us on this path. Thanks to all our customers and collaborators we have reached this point, consolidating our position as a...