Experience notes: before giving a benefit, find out

Experience notes: before giving a benefit, find out

Una buena Experiencia de Cliente es inseparable de una experiencia de empleado acorde. Los empleados de toda empresa son parte de su primera línea de recomendación de sus propios productos y servicios, y la primera pregunta que cualquier empleados debe hacerse es:...
The three phases of the perfect digital storm

The three phases of the perfect digital storm

"Seas generated by a 40-knot wind are not twice as violent as those generated by a 20-knot wind; they are seventeen times more violent." The quote comes from Sebastian Junger's non-fiction novel The Perfect Storm, which was popularized...
Four keys to the digital future: edge, AI, AR, and 3D

Four keys to the digital future: edge, AI, AR, and 3D

Living in the midst of the maelstrom of digital transformation, and experiencing the phenomenon on a daily basis, can be an impediment when it comes to detecting the real trends that shape the development of this constant evolution. However, it is necessary to point towards those...
Thank you for these 15 years.

Thank you for these 15 years.

BRAINTRUST ha cumplido 15 años en este 2018, y por este motivo hemos realizado un vídeo donde damos las gracias a todos los que han confiado en nosotros en este camino. Gracias a todos los clientes y colaboradores hemos llegado hasta aquí, consolidándonos como una...