May 22, 2017 | Customer Experience
Five years ago we already saw an increasing growth in the number of companies, large and small, new and established, that decided to base their strategy on experience. Over the past five years, customer needs have been at the center of the company's business...
May 22, 2017 | Braintrust News
Of the 11 mobile applications analyzed, only Mi Lowi (32), Mi Simyo (24) and Mi Vodafone (0.7) achieve a positive recommendation index. Customers strongly punish in their assessment the APPs with the worst usability, usefulness, service and design. In the same way...
Apr 21, 2017 | Customer Experience
We will obtain a good customer experience when the initiatives that our company implements when offering its product or service work. If users do not perceive these actions as positive and end up dissatisfied, companies risk losing their customers...
Mar 1, 2017 | Braintrust News
Two thirds of the Madrid population would try golf if a close friend or relative offered it to them. The propensity increases in the central and northern areas of Madrid and in the 25-54 age group. The attraction of a sport that is practiced in an environment of...
Feb 22, 2017 | Braintrust News
Seville, among the 5 provinces with the highest growth potential for the next 5 years The consulting firm Brain Trust Consulting Services bets on Seville as one of its key markets for the coming years, given this potential. Innovation and...
