Undecided travelers, a tourism opportunity

Undecided travelers, a tourism opportunity

CEAV, the Spanish Confederation of Travel Agencies, and the consulting firm BRAINTRUST, specialized in the tourism sector among others, and in continuity with their collaboration agreement initiated last year, have published a new study about the traveler and the...
Best customer service: No customer service

Best customer service: No customer service

Why do the most successful and massively used brands (Google, WhatsApp,...) have no customer service (or at least we have never needed it)? It is not good to solve problems for the customer, the good thing is that the customer does not have problems. It is a question of...
Travel agencies: from agony to life

Travel agencies: from agony to life

Next Wednesday, February 24, Angel Garcia Butragueño will participate in the "Assembly of Travel Agencies of Mexico", with a presentation entitled "Travel Agencies: from agony to life". Organized by the Metropolitan Association of Travel Agencies ....