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In the second quarter of 2017, all mobile operators failed in the assessment of their apps by customers.

In the second quarter of 2017, all mobile operators failed in the assessment of their apps by customers.

Sep 26, 2017 | Customer Experience

De las 10 aplicaciones móviles analizadas sólo Mi Orange (+13) y Jazztel (+25) incrementan su valoración respecto al primer trimestre de 2017. Los clientes castigan fuertemente en su valoración a las APPs con peor usabilidad, utilidad, servicio y diseño. De la misma...
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