Feb 19, 2018 | Customer Experience
It seems clear that the automotive sector is in a race to connect customers to brands through increasingly differentiated experiences. In this line, Toyota Spain has just carried out a pilot project aimed at finding out how the...
Nov 15, 2016 | Tourism & Leisure
The travel consumption ecosystem, formed by the phases of "dreaming, planning, booking, experiencing and sharing" forces service providers to offer products and tools that cover all the stages as a whole. Travelers demand a more efficient and effective process...