May 10, 2024 | Customer Experience, AI & Transf Digital - Strategy
The world of vehicle sales is in the midst of a revolution, and retail is leading the change with unstoppable momentum. Forget traditional showrooms and salespeople trying to persuade you at all costs. The new era is digital,...
Feb 7, 2020 | Braintrust News
The religious poet George Herbert is credited with the quote "Why should we fear change? All life is change. And in organizations around the world today, two attitudes coexist in the face of the avalanche of challenges demanded by a constantly changing market...
Dec 13, 2019 | Customer Experience
The pace of evolution in the telecommunications industry today seems faster than ever. That's why it's good to know how to call "stop" and have a map of what are the concerns, pain points and perspectives of the main market leaders. Otherwise...
Nov 22, 2019 | Customer Experience
When we associate interaction between machines and human beings, it is inevitable that some mythical titles of cinematography come to mind, such as Blade Runner. A 1982 classic, which took on a new life with the sequel released in 2017, with a trailer whose...
Oct 11, 2019 | Braintrust News
What is leadership? It is one of the questions that regularly comes to the minds of thousands of professionals around the world when they have to face challenges and use a team to achieve their goals. There are perhaps as many definitions of leadership as there are authors...
