May 10, 2019 | Braintrust News
We regularly review the latest studies on digital transformation, and this is not by chance or whim. This term, which has been used frequently in recent years, is increasingly taking on the definitive form of a passport...
Apr 26, 2019 | Customer Experience
We propose an intuitive test to readers of this blog: without cheating, write down the first three ideas that come to mind when you use the adjective "demanding." How do you imagine someone who is described as "demanding"?
Feb 3, 2019 | Customer Experience
2019 es el año del cliente. Con esta rotundidad se expresan quienes tienen como misión principal investigar las evoluciones del mercado y las posibilidades de expansión de negocios. Un estudio realizado por Accenture y reseñado por la prestigiosa Customer Experience...
Jan 25, 2019 | Braintrust News
«He visto cosas que vosotros no creeríais. Naves ardiendo más allá de Orion», etc. La cita del replicante Roy Batty en la película de 1982 Blade Runner sigue siendo una de las más inquietantes de la historia cinematográfica, en parte porque representa un viejo temor...
Dec 21, 2018 | Braintrust News
Living in the midst of the maelstrom of digital transformation, and experiencing the phenomenon on a daily basis, can be an impediment when it comes to detecting the real trends that shape the development of this constant evolution. However, it is necessary to point towards those...