Digital Transformation: more hugs and less suffering

Digital Transformation: more hugs and less suffering

A Peter F. Drucker se le considera el padre del management y es uno de los autores más estudiados en las escuelas de negocios. Una de sus muchas enseñanzas en forma de cita es que «la mejor estructura no garantizará los resultados ni el rendimiento. Pero la estructura...
Scenario 2030: "Replicant" Customer Experience

Scenario 2030: "Replicant" Customer Experience

When we associate interaction between machines and human beings, it is inevitable that some mythical titles of cinematography come to mind, such as Blade Runner. A 1982 classic, which took on a new life with the sequel released in 2017, with a trailer whose...
The future leader-bridge of business decisions

The future leader-bridge of business decisions

If there is one thing that can block the life of a company, it is not having clarity about when and how certain decisions are to be made. This is not surprising, because decision making is so critical that it can be somewhat contradictory. For example, sir...