Nov 27, 2020 | Customer Experience
The COVID-19 pandemic has accustomed us in less than a year to conceive of the entire future as a constant acceleration, in which if we are not in the lead car we will always be in the trailing car, with no possibility of a middle ground. We may have to...
Oct 9, 2020 | Customer Experience
With 29 signs it is enough for us to build the world we know, and in some languages such as English (which is the case we are dealing with today), we need no more than 26. These are the letters of our alphabet, with which we build words following a sort of chaos...
Jan 17, 2020 | Customer Experience
A company today can have the best professionals in the traditional areas that ensure success, and yet be completely overtaken by the market, which includes its consumers and its competition. For example, it can have the best...
Aug 16, 2019 | Braintrust News, Customer Experience.
The restaurant business is increasingly competitive. Restaurants are always competing for new customers, while trying to retain and keep existing ones. Their success could be measured through parameters such as: menu, price,...
Jul 5, 2019 | Braintrust News
In many sectors, companies are increasingly making an effort to adapt the experience they offer to customers to their tastes and preferences. Thus, for example, in just a few years we have seen how to use any banking service users can go to...
