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In the second quarter of 2017, all mobile operators failed in the rating of their APPs by customers.

In the second quarter of 2017, all mobile operators failed in the rating of their APPs by customers.

Sep 26, 2017 | Customer Experience

Of the 10 mobile apps analyzed, only Mi Orange (+13) and Jazztel (+25) increased their ratings compared to the first quarter of 2017. Customers strongly punish in their assessment the APPs with the worst usability, usefulness, service and design. In the same...
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