The health gap: territorial asymmetries

The health gap: territorial asymmetries

No es lo mismo vivir en Canarias que en Madrid. La igualdad de oportunidad o de acceso al sistema sanitario público español en entredicho. El Observatorio para el Seguimiento de la Competencia en el Ramo de la Salud elaborado por BRAINTRUST nos revela las asimetrías...
That "basic" thing called Customer Experience

That "basic" thing called Customer Experience

Creating a memorable experience, placing the customer "at the center of the experience," or generating a "customer journey" as a guiding principle for the company are phrases that are on the lips of almost any consultant worth their salt. But in addition to saying it, you have to...
You can't play around with health

You can't play around with health

El gasto en seguros de salud es la partida de gastos relacionados con la salud que ha tenido mayor incremento en los particulares. Este gasto ha crecido un 4,8% (datos consensuados de 2016), manifestando una tendencia continuista, según el Observatorio para el...