The health gap: territorial asymmetries

The health gap: territorial asymmetries

Living in the Canary Islands is not the same as living in Madrid. Equality of opportunity or access to the Spanish public healthcare system is in question. The Observatory for the Monitoring of Competition in the Health Care Sector prepared by BRAINTRUST reveals the asymmetries in the Spanish public...
That "basic" Customer Experience thing.

That "basic" Customer Experience thing.

Achieving a memorable experience, placing the customer "at the center of the experience", or generating a "customer journey" as a guiding principle for the company are words that are on the lips of almost any consultant worth his salt. But in addition to saying them, it is necessary to...
Health is not to be trifled with

Health is not to be trifled with

Spending on health insurance is the health-related expenditure item that has seen the greatest increase in individuals. This expenditure has grown by 4.8% (2016 consensus data), manifesting a continuing trend, according to the Observatory for the...