Nov 20, 2020 | Customer Experience
To say that the COVID-19 pandemic has turned everything upside down is almost a truism. What is less obvious is that, along with the health crisis and the economic meltdown we will be dealing with for years (if not decades) to come, there has also been a...
Apr 16, 2019 | Tourism & Leisure
In recent years, the "do it yourself" philosophy has gained ground thanks to the ease of new online players, which allow travelers to organize every phase of their trip on their own, from flight reservations to activities and tours....
