Oct 13, 2016 | Tourism & Leisure
According to the Brain Trust CS Tourism Barometer, travelers are so unaware of tourism brands that now defunct travel agencies appear among the top 10 most mentioned today In the case of airlines, only 4 brands appear in the top 10...
Aug 3, 2016 | Tourism & Leisure
According to the Brain Trust CS Tourism Barometer, 74% of Spanish leisure travelers do not use them. And the majority (69%) of those who do use them indicate that they have no influence on the purchase decision Multichannel, customer experience and personalized offer are the...
Jun 21, 2016 | Braintrust News
The Executive Program "Customer Experience Management / How to increase sales by managing the customer experience" was held at the Instituto de Empresa in Madrid on May 10, 11 and 12. In the program, co-directed by Jose Luis Ruiz,...
Apr 24, 2016 | Braintrust News
The Alcobendas City Council will improve the telematic services it provides to Internet users after analyzing a study of the behavior of residents when using electronic procedures, within the policy of improving the public services it provides to the public....
