May 6, 2021 | Tourism & Leisure
BRAINTRUST has carried out a new wave of its Tourism Barometer, at a time of uncertainty, although glimpsing the light at the end of the tunnel, which shows that the Spanish traveler will once again save the tourist season, accounting for 77% of the total weight of the tourism...
Mar 4, 2021 | Customer Experience
Why do the most successful and massively used brands (Google, WhatsApp,...) have no customer service (or at least we have never needed it)? It is not good to solve problems for the customer, the good thing is that the customer does not have problems. It is a question of...
Feb 22, 2021 | Tourism & Leisure
Next Wednesday, February 24, Angel Garcia Butragueño will participate in the "Assembly of Travel Agencies of Mexico", with a presentation entitled "Travel Agencies: from agony to life". Organized by the Metropolitan Association of Travel Agencies ....
Feb 3, 2021 | Braintrust News, Tourism & Leisure
BRAINTRUST, a Spanish multinational consulting firm leader in the tourism sector, among other industries, has made a firm commitment to the area of Tourism and Leisure, which has been contributing to the company's success for more than 15 years, reinforcing it at a time when the company is...
Jan 27, 2021 | Tourism & Leisure
I am writing this fourth opinion column at the (supposed) peak of the third wave of COVID 19, if we ever get over the second wave, and I maintain the optimistic spirit that has characterized my reflections, given that we will come out of the crisis, as we do in every crisis, and...
Jan 21, 2021 | Tourism & Leisure
The Spanish Confederation of Travel Agencies (CEAV) and the consulting firm BRAINTRUST, specialized in the tourism sector, have launched a new analysis on the booking channels that will be most used after the health crisis and where to place the most popular travel agencies....
Dec 16, 2020 | Tourism & Leisure
Following the collaboration agreement announced between the two, CEAV, the Spanish Confederation of Travel Agencies, and the consulting firm BRAINTRUST, specialized in the tourism sector, have launched a new analysis of the most popular booking channels for travel agencies.
Dec 9, 2020 | Tourism & Leisure
We live in convulsive times, I always say unexplored, uncertain and unpredictable, although these days the news of the feasibility of the arrival of the vaccine are lighting our path, full of darkness during this year 2020, opening our...
Dec 3, 2020 | Tourism & Leisure
CEAV, the Spanish Confederation of Travel Agencies, has announced this week its collaboration with the consulting firm BRAINTRUST, specialized in the tourism sector among other industries, which will be its partner for the analysis and research activities of...
Nov 27, 2020 | Tourism & Leisure
That the COVID-19 crisis is hitting the tourism sector hard is an indisputable reality. Fear of contagion and mobility restrictions have caused a sharp drop in tourist travel, not only between countries but also within the country itself.
