Nov 26, 2019 | Actualidad Braintrust, Experiencia de Cliente
Premium car brands are the most valued among consumers, but beware: their official service is the one that least meets customer expectations. And at a time of transformation for the entire sector due to the impact of the digital society, the change...
Oct 3, 2019 | Actualidad Braintrust, Experiencia de Cliente
Last week we had the opportunity to organise, together with MarketingDirecto.comun, a breakfast with #customerexperience managers from the automotive sector, where we shared data on the perception of the experience in different sectors....