Sep 7, 2018 | Braintrust News
September has the virtue of taking us back to childhood times, and adopting a certain "start-up" pose even though in the business world fiscal years open in January and close in December. But for some psychological connection, and also because of the...
Aug 10, 2018 | Customer Experience
It is quite likely that nowadays any company of relative importance that is asked about its dealings with the customer will respond with some variant of "the customer is the most important thing for us and that is why we place him at the center of our...
Jul 20, 2018 | Customer Experience
Back to basics. It doesn't seem too difficult, does it? However, there are countless companies, entrepreneurs and projects that continue to be born on the wrong side: "I have the best product, this is sure to sell itself". Or that insist on maintaining a crooked course: "I have the best product, this will sell itself for sure....
Jun 29, 2018 | Customer Experience
Let's ask ourselves a seemingly simple question: if, thanks to new technologies, agile methodologies and the possibility of getting rid of routine tasks, an employee is better able to complete his or her work sooner, who wins? Option A: the...
Jun 22, 2018 | Braintrust News
By now, most managers and business leaders have already heard about the "digital transformation" binomial and the need to implement it in their companies. In many cases, the professional profiles responsible for its implementation have even been defined....
