Apr 12, 2019 | Braintrust News
With the digital transformation of society and business come multiple challenges that must be met in order to stay ahead of the curve. As a result of these needs, the European Commission convened a high-level group of ten experts who will be responsible for...
Sep 21, 2018 | Braintrust News
Digital Transformation (TxD) is like an artist with perfect technique but who fails to dazzle his audience; or like an engine that excels in all theoretical tests but loses many races; or, if you will, like the house in which everyone...
Jul 20, 2018 | Customer Experience
Back to basics. It doesn't seem too difficult, does it? However, there are countless companies, entrepreneurs and projects that continue to be born on the wrong side: "I have the best product, this is sure to sell itself". Or that insist on maintaining a crooked course: "I have the best product, this will sell itself for sure....
Jun 29, 2018 | Customer Experience
Let's ask ourselves a seemingly simple question: if, thanks to new technologies, agile methodologies and the possibility of getting rid of routine tasks, an employee is better able to complete his or her work sooner, who wins? Option A: the...
Mar 2, 2018 | Customer Experience
More and more companies are beginning to visualize the importance of having a good "employee experience" policy, as a sine qua non condition to be a reference in strategic matters such as providing the company with the best customer experience,...
