Dec 7, 2018 | Braintrust News
The scenario facing many executives around the world is something to bear in mind: traditional business models are no longer viable or are about to be disrupted, the market demands unprecedented agility, and technology is being created at an ever-increasing pace...
Nov 30, 2018 | Braintrust News
We live in constantly challenging environments where, in order to face the challenges that arise, it is beneficial to take note of the context in which we operate. Otherwise, it is easy to get lost in the complicated roadmap that is the growing need for...
Nov 23, 2018 | Customer Experience
If we insist so much on Customer Experience, it is because we are aware of the still almost infinite opportunities for improvement in this area. And that is good news, especially in times when growth is a compound verb that must be conjugated from...
Sep 28, 2018 | Customer Experience
Se ha convertido en un lugar común que el consumidor actual, por la influencia de Internet y de las redes sociales, quiere las cosas aquí y ahora. Y es cierto solo en parte, porque si solo nos quedamos con ese titular fácil, tendremos una visión del cliente no solo...
Sep 21, 2018 | Braintrust News
La Transformación Digital (TxD) es como un artista con una técnica perfecta pero que no consigue encandilar a su público; o como un motor sobresaliente en todos los tests teóricos pero que pierde muchas carreras; o, si se quiere, como la casa en la que todo el mundo...
