Aug 23, 2019 | Customer Experience
In Spanish, we are not exactly lacking in expressions that allude to the importance of following a path. From Antonio Machado's "walker, there is no path, the path is made by walking" to more complex and spiritual formulations such as that of Saint Augustine: "It is...
Aug 16, 2019 | News Braintrust, Customer Experience
The restaurant business is highly competitive, and becoming increasingly so. Restaurants are always competing to attract new customers, while trying to retain and build loyalty among existing ones. Their success could be measured using parameters such as: menu, price, etc.
Jul 5, 2019 | Braintrust News
Every day, companies in many sectors are striving harder to tailor the experience they offer their customers to their tastes and preferences. For example, in just a few years, we have seen how users can go to... to use any banking service.
Jun 14, 2019 | Braintrust News
Some of the pillars of business consulting can even be traced back to classical Greece. Aristotle is credited with saying that "intelligence consists not only in knowledge, but also in the skill to apply knowledge in practice," and...
May 10, 2019 | Braintrust News
We regularly review the latest studies on digital transformation, and this is not by chance or whim. This term, which has been used frequently in recent years, is increasingly taking on the definitive form of a passport...