Jun 22, 2018 | Braintrust News
By now, most managers and business leaders have already heard about the "digital transformation" binomial and the need to implement it in their companies. In many cases, the professional profiles responsible for its implementation have even been defined....
May 18, 2018 | Customer Experience
Achieving a memorable experience, placing the customer "at the center of the experience", or generating a "customer journey" as a guiding principle for the company are words that are on the lips of almost any consultant worth his salt. But in addition to saying them, it is necessary to...
Apr 17, 2018 | Customer Experience
"Digital transformation requires strong leadership to drive change. But it also requires a vision for the parts of the business you want to transform. Focus is important. The best-run companies are constantly identifying new ways to...
