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This is the "state of the art" of customer experience

This is the "state of the art" of customer experience

Apr 6, 2018 | Customer Experience

To find out what the "state of the art" is in many disciplines, it is often customary and necessary to resort to surveys in order to have a mixed approach that provides quantitative data but also qualitative approaches. This is especially true in disciplines...
The smart thing to do is not to make easily avoidable mistakes.

The smart thing to do is not to make easily avoidable mistakes.

Mar 28, 2018 | Braintrust News

No son necesarios unas cadenas interminables de errores para caer en el ostracismo dentro del negocio. De hecho, basta con reincidir en los errores que son recurrentes en la vida de una empresa, y de toda una tradición empresarial, para estar ausentes de un proceso...
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