Aug 23, 2019 | Customer Experience
In Spanish, we are not exactly lacking in expressions that allude to the importance of walking a path. From Antonio Machado's "caminante no hay camino, se hace camino al andar", to more complex and spiritual formulations such as St. Augustine's: "It is...
Jul 26, 2019 | Braintrust News
American writer and lecturer Helen Keller is credited with the quote that "no pessimist has ever discovered the secret of the stars, or sailed into an undiscovered land, or opened a new hope in the human heart." If we are...
Jul 5, 2019 | Braintrust News
In many sectors, companies are increasingly making an effort to adapt the experience they offer to customers to their tastes and preferences. Thus, for example, in just a few years we have seen how to use any banking service users can go to...
Jun 7, 2019 | Customer Experience
In today's language the word "mediocrity" has become a concept with a strong negative meaning. However, in its origin in Greek thought, the idea of "mediocrity" was an attribute of beauty, which was determined by symmetry,...
May 17, 2019 | Customer Experience
«Hay tres maneras de hacer las cosas: la correcta, la incorrecta y la mía». La frase la pronuncia el aclamado actor Robert de Niro encarnando a Sam «Ace» Rothstein, en la octava colaboración entre el intérprete y el no menos célebre director de cine Martin Scorsese,...
