Nov 15, 2023 | Customer Experience, Competitive Intelligence, Tourism & Leisure
In the world of loyalty, as in other areas, the COVID-19 pandemic has marked a turning point. All companies have been affected, and consequently so have their loyalty programs. For approximately two years, the behavior of...
Nov 13, 2020 | Braintrust News
Last week, this page addressed the quantification of the digital acceleration that the coronavirus pandemic has caused in companies. In a context of rapid change, it is also reasonable to assume that there has been a radical alteration in...
Nov 6, 2020 | Braintrust News
When facing a situation as exceptional as the one we are experiencing in 2020, it is just as important to remain calm when dealing with stress as it is to know when to step on the gas. And in designing a world that seeks to coexist with...
