Nov 15, 2023 | Customer Experience, Competitive Intelligence, Tourism & Leisure
In the world of loyalty, as in other fields, the COVID-19 pandemic has marked a turning point. All companies have been affected and consequently their loyalty programs. For about 2 years, the behavior of the loyalty...
Nov 13, 2020 | Braintrust News
Last week, this page dealt with the quantification of the digital acceleration that the coronavirus pandemic has caused in companies. In a context of accelerating change, it can also be assumed that there has been a radical alteration of the...
Nov 6, 2020 | Braintrust News
When going through a situation as exceptional as the one we are going through this year 2020, it is just as important to keep calm when it comes to stress management as it is to know how to step on the accelerator where it belongs. And in the design of a world that seeks to live in harmony with the...