May 10, 2024 | Customer Experience, AI & Transf Digital - Strategy
The world of vehicle sales is in the midst of a revolution, and retail is leading the change with unstoppable momentum. Forget traditional showrooms and salespeople trying to persuade you at all costs. The new era is digital,...
Apr 19, 2024: Customer Experience, AI & Transf Digital - Strategy
In today's business world, the way companies interact with their customers has evolved significantly. Moving from contact to building solid contracts has become a key factor in increasing sales and cultivating customer loyalty.
Feb 27, 2024 | Customer Experience, AI & Transf Digital - Strategy, Competitive Intelligence
To understand what an effective customer experience is, we must first question traditional notions of perfection and customer satisfaction. Here, the key lies not in a flawless experience, but in creating memorable and meaningful moments. This...
Dec 18, 2023 | Customer Experience, AI & Transf Digital - Strategy, Competitive Intelligence
Today, understanding the customer lifecycle (customer journeys / CJ) has become a necessity for all companies in the industry. Customer journeys are the different stages and touch points that consumers go through in the process of...
Nov 29, 2019 | Braintrust News
Both companies sign a strategic agreement with the aim of offering their customers solutions that allow them to develop their transformation process from the identification of the need to the definition and subsequent implementation of the plan. The leading company...
