Apr 17, 2018 | Customer Experience
"Digital transformation requires strong leadership to drive change. But it also requires a vision for the parts of the business you want to transform. Focus is important. The best-run companies are constantly identifying new ways to...
Apr 13, 2018 | Braintrust News
Spending on health insurance is the health-related expenditure item that has seen the greatest increase in individuals. This expenditure has grown by 4.8% (2016 consensus data), manifesting a continuing trend, according to the Observatory for the...
Apr 6, 2018 | Customer Experience
Para conocer cuál es el «estado del arte» en numerosas disciplinas, muchas veces es habitual y necesario recurrir a las encuestas para tener un enfoque mixto que aporta datos cuantitativos pero también enfoques cualitativos. Eso es así especialmente en las disciplinas...
Mar 28, 2018 | Braintrust News
Endless chains of mistakes are not necessary to become ostracized within the business. In fact, it is enough to repeat the mistakes that are recurrent in the life of a company, and of a whole business tradition, to be absent from a process...
Mar 23, 2018 | Customer Experience
In today's business world we are constantly talking about Digital Transformation, and no wonder. It is not for nothing that the huge investment and profit figures that this process will entail are revised upwards practically every week, and some of the most important departments of...
