OUR BLOGS
Braintrust News
Últimas noticias sobre mercados y proyectos en los que estamos involucrados, así como toda la operativa y reconocimientos que veamos oportuno trasladar a esta página.
CUSTOMER EXPERIENCE
News, opinion pieces, trends, and a summary of our experience implementing Customer Experience Management and Digital Transformation projects.
AI – DIGITAL TRANSFORMATION & STRATEGY
News, opinion pieces, trends, and a summary of our experience in AI, Strategy, and Digital Transformation projects.
COMPETITIVE INTELLIGENCE
Articles on "competitive intelligence," what it is used for, and the benefits of knowing and analyzing what our competitors are doing in a given sector.
TOURISM & LEISURE
News, opinion pieces, latest trends, and studies on the tourism and leisure sector in Spain. News about the sector, according to Braintrust's "Leisure Barometer."
Toyota seeks to wow its customers
What role do agencies play in business travel?
Physical travel agencies, the preferred channel for companies to book their trips
5 trends in business travel
Movistar, My Vodafone, and Orange fail in the Comparative Study on Mobile Apps conducted by BRAINTRUST
10 tricks I learned from a service station.
We are all destroying the NPS
How does the new tourist model organize their trips?
How much time do we spend on each leisure trip?
Why should the tourism sector innovate?
In the second quarter of 2017, all mobile operators failed in the assessment of their apps by customers.
Why is investing in customer experience essential?
Customer experience is not a trend... it's here to stay.
Almost all mobile operators fail in the assessment of their apps by their customers.
5 advantages of online travel agencies over direct sales
Changes in the leisure travel ecosystem
Do you know how to seduce your customers?
What can traditional agencies offer in the face of the rise of direct sales?
Spanish travelers are becoming increasingly proactive when it comes to planning and booking their trips.
Brain Trust helps transform and develop the sport of golf in Madrid
Opening of Office in Seville
Brain Trust CS opens new office in Seville