OUR BLOGS
BRAINTRUST NEWS
BRAINTRUST news. Latest news about markets and projects in which we are involved, as well as all the operations and recognitions that we see fit to transfer to this page.
CUSTOMER EXPERIENCE
News, opinion articles, trends and a summary of our experience implementing Customer Experience Management and Digital Transformation projects.
IA - TRANSFORM. DIGITAL & STRATEGY
News, opinion articles, trends and a summary of our experience in AI, Strategy and Digital Transformation projects.
COMPETITIVE INTELLIGENCE
Articles about "competitive intelligence", what is it for and what are the benefits of knowing and analyzing what our competition is doing in a certain sector.
TOURISM & LEISURE
News, opinion articles, latest trends and studies on the Tourism and Leisure sector in Spain. News about the sector, according to Braintrust's "Leisure Barometer".
How much time do we spend on each leisure trip?
Why should the tourism sector innovate?
In the second quarter of 2017, all mobile operators failed in the rating of their APPs by customers.
Why investing in customer experience is essential?
Customer experience is not a fad... it's here to stay.
Nearly all mobile operators fail in the rating of their APPs by their customers
5 advantages of online travel agency vs. direct sales
Changes in the leisure travel ecosystem
Do you know how to seduce your customers?
What can traditional agencies offer in the face of the rise of direct sales?
Spanish travelers are becoming increasingly proactive in planning and booking their trips.
Brain Trust helps the transformation and development of the sport of golf in Madrid.
Seville Office Opening
Brain Trust CS opens new office in Seville
What will they say about us when we close?
Inauguration Youtube Channel #braintrustcs
...What if it turns out that customers are people?
How to increase sales by implementing "Customer Experience" strategies with employees
This year, seniors will stay in Spain and juniors will travel to Europe
Spaniards have already decided on the destinations they are most interested in for their travels in 2017
Insurtech boom is still to come
A digitization one coming up, please!!!!
Spaniards want access to all stages of travel consumption in one place
The travel consumption ecosystem, consisting of the "dreaming, planning, booking, experiencing and sharing" phases, forces service providers to offer products and tools that cover all stages as a whole.