OUR BLOGS
BRAINTRUST NEWS
BRAINTRUST news. Latest news about markets and projects in which we are involved, as well as all the operations and recognitions that we see fit to transfer to this page.
CUSTOMER EXPERIENCE
News, opinion articles, trends and a summary of our experience implementing Customer Experience Management and Digital Transformation projects.
TOURISM & LEISURE
News, opinion articles, latest trends and studies on the Tourism and Leisure sector in Spain. News about the sector, according to Braintrust's "Leisure Barometer".
T4NNN - Pill 4: Customer Portfolio
T4NNN - Pill 3: The Competition
T4NNN - Pill 2: Products and Services
During the COVID-19 crisis, most of the products and services we offer to the market have suffered sales impacts.
T4NNN - Pill 1: The Market after the Crisis
The post-crisis customer has changed. There is a great sense of uncertainty in the air, with many unanswered questions: how has this crisis affected my customers, will they continue to buy my products, what do they care about and how can I contribute to a good customer experience?