THE STRENGTH TO BELIEVE
RESOLVEMOS DESAFÍOS DE NEGOCIO A PARTIR DE LOS DATOS
Investigamos, modelizamos y resolvemos desafíos de negocio con foco en los ingresos, combinando el análisis de los datos con una profunda visión de negocio.
AYUDAMOS A NUESTROS CLIENTES A ALCANZAR SUS OBJETIVOS DE NEGOCIO
En el corto plazo, incrementando y mejorando la performance a lo largo de todo el funnel de venta, desde la captación hasta la retención; y en el largo, definiendo estrategias que anticipan escenarios y ayudan a la transformación.
ESTRATEGIA E INTELIGENCIA COMPETITIVA
MARKET RESEARCH & MODELING
VALUE-ADDED PROCESS OPERATION
ANALITICA AVANZADA & INTELIGENCIA ARTIFICIAL
CUSTOMER & EMPLOYEE EXPERIENCE
CUSTOMER-CENTRIC DIGITAL TRANSFORMATION
Movistar, Mi Vodafone and Orange fail in BRAINTRUST's Mobile Apps Benchmarking Survey
- Customers strongly punish Apps in their ratings for their poor usability, usability, service and design - Of the 10 mobile applications analyzed in the third quarter of 2017, none managed to pass BRAINTRUST has presented the Study of...
10 tricks I learned from a service area.
The anecdote We were returning from our trip to Madrid. We were running late. We just wanted to have a quick bite to eat and get home. The kilometers went by and we couldn't find any place open. A little before 23:00 we saw a large and well-lit service area. It didn't belong...
Together we are destroying the NPS
The introduction of NPS as a key indicator with an important weight in the remuneration of staff in direct contact with the customer is leading to situations in which the customer is "bribed" if necessary to obtain the maximum rating. "Tomorrow...
IN WHAT WE DO?
SPAIN
Central Office
Avda. de la Industria nº 4, Edif. 3
28108 Alcobendas, Madrid
Telephone numbers: +34 91 490 48 14 / 15
PERUSevilla Business Center
Av. Victor Andrés Belaúnde 147
Via Principal 133, Edificio Real
Dos, San Isidro Lima
ARGENTINA
Libertador 1000, 8th Floor
Vicente López, Buenos Aires BA
Argentina
Phone: +54 911 658 31 11
BRAZIL
Paulista Avenue, 2537
Bela Vista São Paulo
Brazil
Phone: +55 11 3673 3700
CHILE
Mariano Sanchez Fontecilla 310
Santiago de Chile RM 7550296
Chile
Phone: +56 9 4042 9111
MEXICO
601 Insurgentes Avenue
Colonia Napoles
Mexico City 03810
We are proud to announce that BRAINTRUST Consulting Services is now a member of Andersen Consulting.