Jul 20, 2021 | Tourism & Leisure
CEAV, the Spanish Confederation of Travel Agencies, and the consulting firm BRAINTRUST, which specializes in the tourism sector among others, have published a new study on travelers, continuing their collaboration agreement that began last year.
Jul 13, 2021 | Tourism & Leisure
According to the results of the latest wave of its Tourism Barometer, most travelers say sustainability is important in post-pandemic tourism, while almost half say that the current model for destinations in Spain is mass tourism, and...
Jun 16, 2021 | Tourism & Leisure
According to the results of a new wave of its Tourism Barometer, BRAINTRUST asserts that Spanish travelers have lost their fear of traveling, with nearly half expressing a clear intention to travel in the next six months, choosing Spain as...
Jun 4, 2021 | Tourism & Leisure
In a new study on the revival of business travel after the pandemic, BRAINTRUST predicts that business travel will become more conscious and responsible, with its role amplified by the need to travel in order to continue doing business and growing in a sustainable way.
May 6, 2021 | Tourism & Leisure
BRAINTRUST has conducted a new wave of its Tourism Barometer survey at a time of uncertainty, albeit with light at the end of the tunnel, which suggests that Spanish travelers will once again save the tourist season, accounting for 77% of the total weight of the...
Mar 4, 2021 | Customer Experience
Why don't the most successful and widely used brands (Google, WhatsApp, etc.) have customer service (or at least we've never needed it)? It's not good to solve customer problems; what's good is for customers not to have problems. It's a question of...
Feb 22, 2021 | Tourism & Leisure
Next Wednesday, February 24, Angel Garcia Butragueño will participate in the "Assembly of Travel Agencies of Mexico," with a presentation entitled "Travel Agencies: From Agony to Life." Organized by the Metropolitan Association of Travel Agencies....
Feb 3, 2021 | Braintrust News, Tourism & Leisure
BRAINTRUST, a leading Spanish multinational consulting firm in the tourism sector, among other industries, has made a firm commitment to the Tourism and Leisure area, which has been contributing to the company's success for more than 15 years, reinforcing it at a time...
Jan 27, 2021 | Tourism & Leisure
I am writing this fourth opinion piece at the (supposed) peak of the third wave of COVID-19, if we ever got past the second wave, and I remain optimistic, as I have been throughout my reflections, given that, as with every crisis, we will emerge from it, and...
Jan 21, 2021 | Tourism & Leisure
The Spanish Confederation of Travel Agencies (CEAV) and the consulting firm BRAINTRUST, which specializes in the tourism sector, have released a new analysis of the booking channels that will be most used after the health crisis and where it places...
