OUR BLOGS
BRAINTRUST NEWS
BRAINTRUST news. Latest news about markets and projects in which we are involved, as well as all the operations and recognitions that we see fit to transfer to this page.
CUSTOMER EXPERIENCE
News, opinion articles, trends and a summary of our experience implementing Customer Experience Management and Digital Transformation projects.
TOURISM & LEISURE
News, opinion articles, latest trends and studies on the Tourism and Leisure sector in Spain. News about the sector, according to Braintrust's "Leisure Barometer".
When ROI met Customer Experience
Top 10 Customer Experience for 2020
Customer Experience at the highest level
The digital race of telcos: speed without labyrinths
Five keys to a Digital Customer Experience in 2020
Two conclusions and seven notes from the automobile brands
Scenario 2030: "Replicant" Customer Experience
Winning "believers" is true conversion
Thematic Breakfast: Customer experience in the Automotive sector
Last week we had the opportunity to organize, together with MarketingDirecto.com, a breakfast with #customerexperience managers from the automotive sector, where we shared data on the perception of the experience in different #momentsofcontact between customers and brands.
Let your employees choose the software: you'll win
Experience is made by walking
Data analytics, a key ingredient in restaurants
Experience Notes: help me to help you
Experience Notes: "mediocritas" as a key to success
Experience Notes: the "casino" of the new discipline
Experience Notes: an increasingly demanding customer
Experience Notes: 10 Laws of Success
The "magic alchemy" (or not) of Digital Transformation
Key customer experience drivers for car purchases
